Roles and Responsibilities
The Business Excellence Manager is responsible for driving new initiatives, doing root cause analysis, process improvement which is focused on reduction of cost by improving the efficiencies, identifying and removal of bottlenecks and improved customer experience (internal & external).
This position requires the skill of identifying and driving the projects which result in process optimization, cost reduction and better customer experience.
- Process Re-engineering and improvement.
- Designing Processes with consultation with the Functional Team.
- Handling Change Management.
- Project Management and timely delivery.
- Data Analysis
- Root Cause Analysis
Chaitanya India Fin Credit P
Chaitanya India Fin Credit is an NBFC-MFI arm of Navi Group with a mission to make financial services simple, accessible and affordable.NaviGroup was founded by Sachin Bansal (Co-founder of Flip kart& Alumni of IIT Delhi) and Ankit Agarwal (Ex-Deutsche Bank, Alumni of IIM Ahmadabad& IIT, Delhi) in 2018 and is into financial services space by offering digital personal loans, home loans, mutual funds, health insurance and micro-loans. The company has its headquarters in Bangalore.
Chaitanya India is the fastest growing systemically important NBFC-MFI with a growth rate of 58% and an AUM of INR 1,396 Cr in the FY20-21. The Company is looking to expand PAN India and has set a target AUM of INR 10,000 Cr by 2025. In May 2021, India Ratings assigned Chaitanya IND A'/Stable, which talks about the quality of portfolio, experience in the microfinance industry, strong capital structure and credit strengths.
Chaitanya offers a plethora of opportunities and promotes open-door culture with top management maintaining a close connection with the employees at various levels and across all the areas. During this period of rapid growth, Chaitanya is excited to see how youthful talent develops into inspirational professionals.